Posts Tagged ‘Buzz’
Posted December 2, 2011on:
In the second case of its kind in a week, a woman in Brazil reportedly awoke in the middle of the night to find her iPhone emitting sparks and smoke.
Being awoken from a deep, soothing slumber by an alarm clock or wake-up call is bad enough, but being awoken by a fire on your bedside table would be something else altogether. It’d certainly get you out of bed in a hurry.
According to Brazil’s techtudo website, a woman by the name of Ayla Mota had her iPhone 4 plugged in to charge overnight when it allegedly began to emit sparks and smoke as she slept (no, the picture on the right is not of the actual incident).
The fact that the phone was on Ayla’s bedside table meant the indoor fireworks display was kicking off only a short distance from her head. Upon waking, it seems that Ayla was able to deal with the situation without coming to any harm, though she was reportedly shaken up by the event.
The incident comes in the same week that another iPhone 4 device was said to have spontaneously combusted, this time on board a passenger plane in Australia. In that incident the phone was reported to have emitted dense smoke and a red glow. A quick-thinking flight attendant used a fire extinguisher to deal with the emergency and no one was hurt. Australian airline authorities are looking into the incident.
Apple has yet to publicly comment on either case, though no doubt the company will be keen to cast its eye over the results of any investigations.
It’s hardly time for iPhone owners to start sleeping with a bucket of water under the bed though. These are extremely isolated incidents and with Apple having sold so many of its smartphone device, what are the chances of yours going up in smoke?
If, however, multiple reports start coming in of iPhones spontaneously combusting here, there and everywhere, then perhaps that’ll be the time to start filling up the bucket. But one hopes it won’t ever come to that.
Provided by Trevor Mogg
The intellectual property battle rages on between Apple and Samsung. In April 2011, Apple filed for patent infringement, claiming that Samsung copied its iPhone and iPad designs. Courts all over the world have taken on this battle. Europe and Australia, for instance, have ordered preliminary injunctions barring Samsung Galaxy Tab 10.1 from shelves — just in time for the holiday season.
Provided by Stephanie Buck
Posted November 23, 2011on:
An ebook released Tuesday takes an inside look at the email correspondence of Apple founder Steve Jobs.
“Letters to Steve: Inside the Email Inbox of Apple’s Steve Jobs” ($2.99), by CNN technology writer Mark Milian, explores how the tech innovator fielded emails from fans — and how he handled the missing Apple iPhone 4 prototype dilemma with Gizmodo editors.
Jobs often responded to customer emails directly, which is highly unorthodox for someone in his position. Many ended up online.
Milian spent months scouring the Internet, looking at blog postings and message boards for email correspondences, and spoke to many of those who were lucky enough to get a response. The book, available for the Kindle, is a compilation of what he found.
Mashable spoke with Milian about what it was like to receive an email from the former Apple chief executive — and what kind of questions generally triggered him to respond.
Mashable: What trends did you notice about Jobs’ email responses while doing your research?
Milian: Steve Jobs is often described as a perfectionist, and he was known to be obsessive about typography. But he occasionally made typos. He was also inconsistent about whether he’d sign his name or include “Best” in his sign-off signature. Some of the sources I interviewed for the book believed he had assistants help him with his mail, but I didn’t find any evidence to support that.
Mashable: What type of emails grabbed his attention?
Milian: Flattery certainly helped people get a response. However, some would sent combative emails and still get replies, even if they were unpleasant. It’s obvious that Jobs cared very deeply about many of the topics he took the time to address. He cared about customers having exceptional experiences with their products and Apple’s repair system. But he also cared about things you’d never guess he had a passion for. For example, he’d write long missives about Flash or the H.264 video codec or the Objective-C programming language. If someone happened to touch on a topic he was engrossed in at a certain point, it got his attention.
Mashable: Is it unusual for someone with such executive power to field customer service inquiries?
Milian: There’s a chapter in the book about how Jobs directly handled customer-service inquiries by e-mail and occasionally by phone. Sure, you’ll find some CEOs on Twitter and Google+, but you won’t see them personally helping a customer get their laptop repaired. It fits with Apple’s mission statement to make sure customers have a great experience. If someone’s iPod is broken, that person is not having a good experience. Jobs at times felt like it was his duty to handle those types of emails.
Mashable: Which email exchange sticks out most in your mind?
Milian: Steve Jobs loved to end emails with a zing. An email I got exclusively for the ebook came from a man that runs a company. The man wrote to a bunch of people at Apple including Jobs about a flaw in the App Store’s ranking system. Jobs replied and explained some changes coming to the App Store, and then ended his email with a great jab: “I notice that your app has not received great reviews.”
He also played every angle in an attempt to get that [prototype iPhone 4] back, and it showed his brilliant negotiating tactics. However, Gizmodo was not about to give that phone up without a fight.
Mashable: What is it that most shocked you about the emails?
Milian: I was a bit surprised that so many people would so readily publish private correspondences without Jobs’ permission. I can see why, of course. He’s an icon, and people were excited when they received a message from him. But I found it unusual that many didn’t think twice about forwarding these e-mails to reporters or posting them to their own blogs.
Provided by Samantha Murphy